Accessibility

Pre arrival

  • Prior to arrival guests will be able to speak with a member of reservations team in order to confirm requirements and general suitability of Cambium.
  • You can contact us via telephone, fax, email or post
  • Large print information and confirmation letter is available on request
  • Good bus and train links serve the local town of Brockenhurst
  • The hotel is able to arrange collection from main line rail/bus stations and accessible taxis are widely available
  • Directions to the hotel can be found by clicking here

Parking

  • Accessible parking and drop off area are available, assistance with luggage is also available
  • Car park surface is gravel/tarmac
  • Route from disabled parking has no steps and is lit

Entrance and reception

  • The main hotel entrance has steps
  • Entrance from disabled parking has no steps but 1 door +1 automatic door
  • Entrance is lit all times
  • Entrance to reception has no steps but a slight incline
  • Reception floor is glossed wood and suitable for wheelchairs
  • Seating is available in reception area
  • Disabled WC in the main hotel

Cambium

  •  Accessible by wheelchair
  •  No steps
  • Can cater for special dietary requirements on prior request (Sugar free, gluten free, lactose free, low potassium, low sodium, nut free, additive free, organic, vegetarian, vegan)
  • Individual support is available for guests 
  • All meals can be cut up for ease of eating, food may also be pureed/thickened if needed 

Grounds and Garden

  • Gravel paths
  • Front garden wheelchair accessible
  • Small back garden wheelchair accessible
  • Several areas throughout gardens have accessible seating areas

General Accessibility

  • Staff on hand to assist 24 hours a day
  • Emergency evacuation procedure for guests with disabilities (please notify on arrival if assistance on evacuation needed)
  • Assistance dogs accepted on previous notice
  • In accordance with legislation smoking is not permitted in the restaurant
  • Mobile phone signal with most providers is strong in the area
  • The fire alarm system is bells and sirens and does not have flashing lights. Assistance is given if evacuation is necessary
  • The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation please notify us on arrival

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